Services

Performance Analytics

What we do

We define goals, performance objectives and metrics to not only direct organizational change management, communications and training development initiatives, but to also provide post-implementation measurement and metrics to track and report progress on attaining the performance objectives and goals.

Why we are different

Performance based

We are different in our performance-based focus and the related methodology and tools we use to design, develop and deliver effective organizational change management, communications and training.

How we do it

We work with our clients to identify business goals and underlying performance objectives and metrics to direct, monitor and deliver value creation. Our approach for performance analytics involves:

1

Working with our client to define business, operational or organizational goals for the project. We identify how it will be measured and the target metric to be achieved.

2

For each goal, we identify the demonstrated performance objectives and the roles involved in achieving the objectives. For each objective, we identify how it will be measured and the target metric to be achieved.

3

We define the approach and plan for assessing leading and lagging indicators for the performance objectives and goals.

4

We leverage the performance objectives and goals to frame and develop the organizational change management, communications and training plans through implementation.

5

Post-implementation, we track, measure and report progress on achieving performance objectives and goals.